Contact
Contact Dutch Council for Refugees
For general information
Email: [email protected]
Telephone: (020) 346 72 00
Information for refugees
The Dutch Council for Refugees cannot provide information to individuals who are not in The Netherlands about fleeing to The Netherlands or advise individuals about their asylum claim. For information about how to apply for asylum in The Netherlands, please visit RefugeeHelp.
Our visiting and postal address
Dutch Council for Refugees
Surinameplein 122 | 1058 GV
PO Box 2894 | 1000 CW
Amsterdam
Find your route with Google Maps
Find a local office
Do you have a question and want to get in touch with a local office?
Questions about aid to Ukrainian refugees
Jump to:
- RefugeeHelp: the online starting point for all refugees in the Netherlands
- Providing help to Ukrainian refugees in the Netherlands (Dutch page)
- Donating goods for Ukraine (Dutch page)
Donor service
Are you a donor, have questions or changes around your donation or want to cancel a donation?
Mail to: [email protected]
Or call: +31 (0)20 346 72 07
Our bank account number
The account number of VluchtelingenWerk Nederland is: NL 60 INGB 000 0123 488. If you want to donate, you can easily do so online.
For payments within Europe, you can simply use the IBAN number.
Payments to VluchtelingenWerk Nederland from a non-European country require the BIC. This is INGBNL2A. The collector ID of VluchtelingenWerk Nederland is NL17ZZ405323330000.
Chamber of Commerce number and Tax number/RSIN
- Our Chamber of Commerce number: 40532333
- The fiscal number / RSIN of the Dutch Council for Refugees: 0051.83.935
Information for students
- Schoolchildren and students can mail requests to [email protected]
- Due to the many current events on the refugee theme, we can only deal with requests from Journalism students to a limited extent. They can email to [email protected]
Complaints procedure
The Dutch Council for Refugees wants to treat its clients and relations with care. However, aid is still the work of people. Unintentional mistakes can therefore occur. The Dutch Council for Refugees has a complaints procedure (at the moment only in Dutch) in place to rectify these errors as effectively as possible.
Would you like to get in touch with the grievance procedure contact person or Grievance Committee? Then send a letter to: VluchtelingenWerk Nederland t.a.v. contact person complaints procedure PO Box 2894 1000 CW Amsterdam.
Or an e-mail to: [email protected]
Press and media
Our press officers ensure that journalists receive answers to their questions as quickly as possible.
For questions addressed to the board
Do you have a formal question or notification for the board?
Email: [email protected]
Remarks about the website
Do you have any comments about the functioning of this website? Send an e-mail to [email protected]